Returns & Exchanges
At NorthEDC, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn fashion and accessories. If your purchase doesn't meet your everyday carry standards, we are committed to making it right with a seamless refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
